Driver / Courier
Location:
Driver / Courier in Wilmington, NC at Quest Diagnostics
Experience:
Not Specified Job Description Driver/Courier - Wilmington, NC - Monday - Friday
Summary:
The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she doesEveryday Excellence is a critical component in fulfilling this position requirementThis position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results Basic Purpose:
The RSR is assigned up to a maximum of two (2) routes which may include:
, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner Duties and
Responsibilities:
1Responsible for compliance with all processes including and not limited to:
timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures2Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination3Responsible for operating company vehicle safely as well as maintaining a valid drivers license and driving record within acceptable company guidelines4Ensure route is started with proper equipment toolsi.
e.
, route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc5Follow route as scheduled/sequenced while allowing for will-call stops and special pickups6Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature7Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes8Place Door Hanger for will-call clients with no specimens outPlace Door Hanger for Daily clients who regularly provide specimens but none are available at scheduled pick upThe RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up9Communicate with Dispatch before leaving an area to ensure will-calls have been cleared10Keep route information, sequencing and all client notes up to date11Attendance and punctuality in meetings and training sessions12Meet all training requirements in a timely manner as assigned13Properly care for and maintain company equipment including scanners, telephones, vehicles etc.
.
Communicate any deficiencies with equipment14Document and provide appropriate client satisfaction information to Logistics Management15Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles16Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented17Other duties as defined by Logistics Management Competencies for Success:
o Everyday Excellenceo Behaviorso Ethics and Valueso Customer Focuso Personal and Interpersonal Skillso I am customer focusedo Integrity and Trusto Act with a Sense of Urgency/ Importanceo Approachabilityo I am service driveno Sincerityo Problem Solvingo Composureo I am a professionalo Honestyo Decision Qualityo Listeningo I care about quality.
o Respecto Patienceo I am knowledgeableo Humor Demonstrates the ability to quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaborationDemonstrate and model the Everyday Excellence behaviors
Qualifications:
Education Requirement:
High school diploma/GED strongly preferred, or commensurate work experience required Work
Experience:
1 year of experience in a customer service, logistics, or delivery related job strongly preferredGeneral computer knowledge preferredExperience with handheld scanner equipment preferred Licensure Requirement:
Valid Drivers license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with < three moving violation convictions within the previous 36-month period Other:
Focus on the Customer:
Acts with the customer/patient in mindDevelops relationships with customersCommunicates openly and transparently:
Uses diplomacy and tact with all interactions Mental/Physical:
o Extensive use of phone and hand held device (PC)o Prolonged standing/sitting/walking/drivingo Fine dexterity with hands/steadinesso Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a timeo Ability to communicate effectively in English with clients, supervisors and peerso Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarioso Balancingo Bending/kneelingo Pushing/pullingo Reaching/twisting req89653 Recommended Skills Perimeter Driving Dispatching Restaurant Operation Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p2yt68fz3026jjm1p', 'ExternalApply-j3p2yt68fz3026jjm1p'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Driver / Courier in Wilmington, NC at Quest Diagnostics
Experience:
Not Specified Job Description Driver/Courier - Wilmington, NC - Monday - Friday
Summary:
The Route Service Representative (RSR) is the face of Quest Diagnostics to the public, our customers and acts as an Ambassador for the company in everything he/she doesEveryday Excellence is a critical component in fulfilling this position requirementThis position performs day to day route operations by serving client needs with regard to properly tracking, sorting, storing and transporting patient specimens and other materials including but not limited to supplies and patient results Basic Purpose:
The RSR is assigned up to a maximum of two (2) routes which may include:
, Routine Route, STAT Route, Weekend Routes or Shuttle/Relay Route; Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner Duties and
Responsibilities:
1Responsible for compliance with all processes including and not limited to:
timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures2Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination3Responsible for operating company vehicle safely as well as maintaining a valid drivers license and driving record within acceptable company guidelines4Ensure route is started with proper equipment toolsi.
e.
, route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc5Follow route as scheduled/sequenced while allowing for will-call stops and special pickups6Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature7Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes8Place Door Hanger for will-call clients with no specimens outPlace Door Hanger for Daily clients who regularly provide specimens but none are available at scheduled pick upThe RSR is required to notify their Supervisor and/or Team Leader of service issue for a next morning follow up9Communicate with Dispatch before leaving an area to ensure will-calls have been cleared10Keep route information, sequencing and all client notes up to date11Attendance and punctuality in meetings and training sessions12Meet all training requirements in a timely manner as assigned13Properly care for and maintain company equipment including scanners, telephones, vehicles etc.
.
Communicate any deficiencies with equipment14Document and provide appropriate client satisfaction information to Logistics Management15Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five Guiding Principles16Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented17Other duties as defined by Logistics Management Competencies for Success:
o Everyday Excellenceo Behaviorso Ethics and Valueso Customer Focuso Personal and Interpersonal Skillso I am customer focusedo Integrity and Trusto Act with a Sense of Urgency/ Importanceo Approachabilityo I am service driveno Sincerityo Problem Solvingo Composureo I am a professionalo Honestyo Decision Qualityo Listeningo I care about quality.
o Respecto Patienceo I am knowledgeableo Humor Demonstrates the ability to quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaborationDemonstrate and model the Everyday Excellence behaviors
Qualifications:
Education Requirement:
High school diploma/GED strongly preferred, or commensurate work experience required Work
Experience:
1 year of experience in a customer service, logistics, or delivery related job strongly preferredGeneral computer knowledge preferredExperience with handheld scanner equipment preferred Licensure Requirement:
Valid Drivers license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with < three moving violation convictions within the previous 36-month period Other:
Focus on the Customer:
Acts with the customer/patient in mindDevelops relationships with customersCommunicates openly and transparently:
Uses diplomacy and tact with all interactions Mental/Physical:
o Extensive use of phone and hand held device (PC)o Prolonged standing/sitting/walking/drivingo Fine dexterity with hands/steadinesso Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a timeo Ability to communicate effectively in English with clients, supervisors and peerso Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarioso Balancingo Bending/kneelingo Pushing/pullingo Reaching/twisting req89653 Recommended Skills Perimeter Driving Dispatching Restaurant Operation Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p2yt68fz3026jjm1p', 'ExternalApply-j3p2yt68fz3026jjm1p'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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